1. Scope of Policy
Impress-Art does not operate an e-commerce store through its website. As such, there are no digital or physical product sales online. No return, replacement, or refund is processed via the site. This policy applies to the online platform only. On-site museum purchases may be handled separately.
2. Tickets and Entry
If admission tickets are offered in person, they are subject to on-site terms at the museum location. Online reservations, if enabled in the future, will include applicable guidelines. No digital passes are sold through this website. Visitors should confirm all details directly at the reception. No refunds are issued through digital forms.
3. Events and Bookings
Group bookings or educational visits may involve confirmation via phone or email. In such cases, adjustments or changes are coordinated manually. No deposits or fees are collected online. Any changes should be discussed with staff directly. Booking details remain between the visitor and the on-site team.
4. No Automated Billing
There is no subscription, membership, or recurring billing feature on this website. All contact and interaction are one-time and initiated by the user. No stored payment details exist. We encourage visitors to inquire in person for any ticketed activity. The website is for informational browsing only.
5. Errors or Mistakes
If incorrect information leads to confusion or scheduling issues, our team will work with the visitor to clarify. However, the website itself holds no transactional function and cannot issue refunds. Visitors are encouraged to contact us for direct support. Resolutions are handled on a case-by-case basis. There is no automated system for requests.
6. Promotional Material
We do not sell gift cards, promotional codes, or third-party offers. Any promotional communication is handled directly within the museum. Website users are not presented with purchase prompts. This ensures a neutral experience. Clarity is maintained across all public-facing content.
7. Exhibition Changes
Occasionally, exhibitions or displays may change without advance notice. These changes are logistical and do not involve digital transactions. The website does not issue guarantees regarding exhibit content. For real-time updates, please contact the team. Visiting plans may be adjusted accordingly.
8. Contact
For all booking-related clarifications or feedback, reach out to us at:
📍 Pl. Jaén Por la Paz, 0, 23008 Jaén, Spain
📞 +34 953 274 686
📧 info@impress-art.xyz